Terms and conditions of sale

These general conditions of sale apply to orders placed by the buyer.

 I.- Placing orders

The customer shall place orders in accordance with the specifications listed on this website. All orders must be made for a package containing the same product or assortment, as presented on the website www.domainemonternot.com.  The orders are definitely accepted by Domaine Monternot after collecting money from the amount of the order. When you order, you must prove your birthday. We reserve the right to refuse the sale if it was done by a minor under 18 years.

II.- Faculty of withdrawal

Regardling to Article L 121-16 of the French Consumer Code, within 7 days of delivery of products ordered, the buyer can arrange for return of goods (cost dependent) in their original packaging and request their refund, less postage, and all products initiated or consumed.  The return of goods will be arranged by the buyer.

III.- Delivery

Goods ordered will be delivered within the time stated on this website.  Deliveries will be made by issuing Domaine Monternot by a shipper or carrier of goods ordered. In case of payment by check, order processing will be made after receipt of the settlement. 

www.domainemonternot.com does not currently offer delivery outside France. For deliveries in EEC countries, thank you to contact us. For deliveries to countries outside the EEC, thank you to contact us also. We then propose a suitable transport to your location.


Domaine MONTERNOT
Les Places

69460 Blacé

Tél. 04.74.67.56.48

Fax. 04.74.60.51.13

  
E-mail : contatc@domainemonternot.com

 

All events of any kind, beyond the control of Domaine Monternot , such as accident, strike, administrative decision or stoppage of transport, which would tend to delay, impede and make exorbitant execution of supply, provide, by express agreement, a cause for suspension or termination of obligations from Domaine Monternot  at will, without compensation to the customer. In any event, any delay in delivery can result in damages, withholding or cancellation of orders. The products are available at the agreed place when placing the order, plus shipping cost listed on the website: www.domainemonternot.com chooses, in any event, the carrier. The consignee of the goods shall be, in damaged or missing, all the necessary findings from the carrier, he must inform www.domainemonternot.com within 48h.
Without prejudice to take with  the carrier, claims on the apparent defects or non-compliance of the product delivered must be made in writing within 8 days of arrival of goods at the address listed on the website. It is the buyer responsability to provide any justification as to the reality of defects or anomalies.

IV.- Price

The price applicable to goods ordered is listed on the order of the buyer on the day of order, and for the country concerned.   All payements are in euros, when paying by credit card or check.

V. - Payment

Paiement must be done in one payment per order. You can use: 

  • Payment by credit card. The transaction goes through the PayPal secure server. You do not have to have a PayPal account.
  • The wire transfer. Your order will be processed on receipt of payment.  The wire transfer is to be performed on the account whose information is given during the order process.
  • Payment by check (only for France). Your order will be processed on receipt of payment. The buyer may pay by check (but only in the currency €). The check is made payable to "Gaec Domaine Monternot" and send to the address below:


 

Domaine MONTERNOT
Les Places

69460 Blacé

Tél. 04.74.67.56.48

Fax. 04.74.60.51.13

  
E-mail : contatc@domainemonternot.com

 


VI .- Retention of property

It was agreed that the goods delivered and invoiced to the buyer remain the property of Domaine Monternot until full payment, this according to French law No. 80335 of May 12, 1980, and in Articles 115 paragraph 2 and 122 of Law No. 85.98 of January 25, 1985. Sales are made with reservation of ownership and transfer of this property does that full payment of the price.   Failure to pay could lead to claim the goods. The above provisions do not preclude, after delivery, transfer to the buyer, claims for loss or damage to property and damage it may cause.

VII.- Stock available

Products listed in the catalog may be ordered not only within the limits of available stocks.

VIII.- Personal data

The data collected as part of the present are collected by Domaine Monternot and to him.  Under the French Act of January 6, 1978, the buyer has a right of access, rectification and opposition on the data collected.


Any request for amendment and correction should be addressed to:

Domaine MONTERNOT
Les Places

69460 Blacé

Tél. 04.74.67.56.48

Fax. 04.74.60.51.13

  
E-mail : contatc@domainemonternot.com

 


These general conditions of sale are derogatory, as they relate to non-professionals, the general conditions of sale on the back of invoices.

 Special Orders

DOMAINE MONTERNOT wants answers to specific requests to be expressed, and deliveries outside the European community. For each of these requests, we suggest you contact our services. They will do their utmost to find a way to satisfy you :

Domaine MONTERNOT
Les Places

69460 Blacé

Tél. 04.74.67.56.48

Fax. 04.74.60.51.13

  
E-mail : contatc@domainemonternot.com

 

 


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Domaine MONTERNOT dans le DUSSERT-GERBER 2012